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IDProjectCategoryView StatusLast Update
0000601T99X171.00 SKB EagleSW Issuepublic2019-04-30 17:45
Reporter(ALTech) Jewoo Lee Assigned To(ALTech) Jewoo Lee Due Date2019-04-05 11:32
PriorityhighSeveritys2-severeReproducibilityalways
Status closedResolutionfixed 
Summary0000601: BT RCU doesn't work after AC Power Off/On
Description[SW Version] 15.502.9

[Observed Symptom] BT RCU doesn't work after AC Power Off and On.

[Reproduce Procedure]
1) Connect RCU to STB by Bluetooth and check RCU input work properly by Bluetooth
2) AC Power off and on
3) Check RCU connection state and operations after STB booting completion

[Reproducibility]
100% (3 times occurrences / 3 times tries)

[Extra Information]
- STB : No HW rework
- RCU : Movon (FW: V1.3)
TagsBFS-102 , BFS-159
Attach Tags

Users monitoring this issue

User List (ALTech) Eric Kim , (ALTech) SY Yoon , (SW) Jacky Chiang , (SW) Jim Chen , (SW) Kerwin Chen , (SW) Logan Hou , (SW) River Wong

Activities

(ALTech) Jewoo Lee

2019-04-03 10:40

developer  

alog.txt (2,968,454 bytes)
btsnoop_hci.log (23,143 bytes)

(SW) Kerwin Chen

2019-04-03 15:02

developer   ~0001858

Hi Jewoo,

From btsnoop_hci.log, it looks STB BT module doesn't send any packet to RCU but still can receive packets from RCU.
Does this issue happen only on that board ?
I suggest to have HW rework before you start test BT related function.
Thanks !

(ALTech) Jewoo Lee

2019-04-04 09:03

developer   ~0001871

Hi Kerwin,
Let me try to reproduce this issue with HW rework sample, and update the result to you. But I haven't encounter this kind of issue on old versions.
Anyway, could you check if the log before reboot remains in btsnoop log that I provided?
And if the same issue occurs on HW rework sample, can you find out the root cause with these log files that I have provided?
Thanks.

(ALTech) Jewoo Lee

2019-04-04 09:29

developer   ~0001873

Hi Kerwin,
I have just done the test with HW rework sample, and the same issue occurs.
Please let me know if you need further information for your analysis.
Thanks.

(ALTech) Jewoo Lee

2019-04-04 10:16

developer   ~0001875

Hi Kerwin,
After a few times of the issue occurrence with HW rework sample, now it doesn't reproduce now.
I have attached normal case logs for you analysis.
btsnoop_hci_normal.log (21,204 bytes)
alog_normal.txt (30,177 bytes)   
04-04 11:01:42.257  3896  3896 D UEI.SmartControl: Quickset Services start...: com.uei.quicksetsdk.skb
04-04 11:01:42.281  3896  3896 D UEI.SmartControl: --- Online: getProductId():  QS-SKB ATV O Support_ZipIR: com.uei.quicksetsdk.skb
04-04 11:01:42.299  3896  3896 I UEI.SmartControl: --- Selecting new region: 8: com.uei.quicksetsdk.skb
04-04 11:01:42.875  3896  3896 D UEI.SmartControl: QS Service created: com.uei.quicksetsdk.skb
04-04 11:01:42.949  3896  3896 D UEI.SmartControl:  -----> com.uei.quicksetsdk.skb  com.uei.control.Service: com.uei.quicksetsdk.skb
04-04 11:01:42.961  3896  3896 D UEI.SmartControl: BLEManager() -- _adapter is supported.: com.uei.quicksetsdk.skb
04-04 11:01:42.980  3896  3896 D UEI.SmartControl: BLEManager() -- BLE feature supported.  State: Ready: com.uei.quicksetsdk.skb
04-04 11:01:42.986  3896  4176 D UEI.SmartControl: BLE HID Key event thread started: com.uei.quicksetsdk.skb
04-04 11:01:43.092  3896  3896 D UEI.SmartControl: ------- debugByteArray: --- Config timestamp:  - 8: com.uei.quicksetsdk.skb
04-04 11:01:43.093  3896  3896 D UEI.SmartControl: --- Config timestamp:  a8 72 ca 96 08 00 00 00: com.uei.quicksetsdk.skb
04-04 11:01:43.098  3896  4192 D UEI.SmartControl: QS Config Event thread started: com.uei.quicksetsdk.skb
04-04 11:01:43.100  3896  4193 D UEI.SmartControl: QS Setup Event thread started: com.uei.quicksetsdk.skb
04-04 11:01:43.103  3896  3896 W UEI.SmartControl: HDMI signature file /data/btv_home/tmp/hdmi-edid.xml is unavailable: com.uei.quicksetsdk.skb
04-04 11:01:43.115  3896  3896 D UEI.SmartControl: Get signature /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:43.115  3896  3896 E UEI.SmartControl: Unable to find XML file (1th trial) /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:44.116  3896  3896 E UEI.SmartControl: Unable to find XML file (2th trial) /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:45.118  3896  3896 E UEI.SmartControl: Unable to find XML file (3th trial) /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:45.120  3896  3896 D UEI.SmartControl: Service.scheduleBLEInitialization: com.uei.quicksetsdk.skb
04-04 11:01:45.129  3896  3896 D UEI.SmartControl: --- Caller: android.uid.system:1000: com.uei.quicksetsdk.skb
04-04 11:01:45.130  3896  3896 D UEI.SmartControl: QS Service init finished: com.uei.quicksetsdk.skb
04-04 11:01:45.131  3896  3896 D UEI.SmartControl: QS Service version name: 2.0.28: com.uei.quicksetsdk.skb
04-04 11:01:45.131  3896  3896 D UEI.SmartControl: QS Service version code: 28: com.uei.quicksetsdk.skb
04-04 11:01:45.134  3896  3896 D UEI.SmartControl: Service requested: Setup: com.uei.quicksetsdk.skb
04-04 11:01:45.138  3896  3896 D UEI.SmartControl: Service requested: Control: com.uei.quicksetsdk.skb
04-04 11:01:45.140  3896  3896 D UEI.SmartControl: +++++ BluetoothProfile.onServiceConnected: 4: com.uei.quicksetsdk.skb
04-04 11:01:45.141  3896  3896 D UEI.SmartControl: ---- updateDeviceList ----: com.uei.quicksetsdk.skb
04-04 11:01:45.150  3896  3896 D UEI.SmartControl: Internal service binding...: com.uei.quicksetsdk.skb
04-04 11:01:45.574  3896  4153 I UEI.SmartControl: ISetup API: 6: com.uei.quicksetsdk.skb
04-04 11:01:45.576  3896  4153 I UEI.SmartControl: Registering Services Ready callback is null: com.uei.quicksetsdk.skb
04-04 11:01:45.577  3896  4153 D UEI.SmartControl: Setup on Transact DONE: 6 Result: true: com.uei.quicksetsdk.skb
04-04 11:01:45.578  3896  4153 I UEI.SmartControl: ISetup API: 30: com.uei.quicksetsdk.skb
04-04 11:01:45.579  3896  4153 I UEI.SmartControl: Registering DeviceChangedCallback...: com.uei.quicksetsdk.skb
04-04 11:01:45.579  3896  4153 D UEI.SmartControl: Setup on Transact DONE: 30 Result: true: com.uei.quicksetsdk.skb
04-04 11:01:45.581  3896  4153 I UEI.SmartControl: ISetup API: 24: com.uei.quicksetsdk.skb
04-04 11:01:45.605  3896  4153 D UEI.SmartControl: Setup on Transact DONE: 24 Result: true: com.uei.quicksetsdk.skb
04-04 11:01:45.713  3896  4511 D UEI.SmartControl: AuthenticateQSP result = 0: com.uei.quicksetsdk.skb
04-04 11:01:45.846  3896  4599 D UEI.SmartControl: --- addConfigChange: <config changed="2" source="auto_discover"/>: com.uei.quicksetsdk.skb
04-04 11:01:45.847  3896  4511 D UEI.SmartControl: QSP start status = true Error code = 0: com.uei.quicksetsdk.skb
04-04 11:01:45.851  3896  4191 I UEI.SmartControl: Device manager: loading config....: com.uei.quicksetsdk.skb
04-04 11:01:45.852  3896  4191 I UEI.SmartControl: Notify AllClients services are ready: clients = 0: com.uei.quicksetsdk.skb
04-04 11:01:45.854  3896  4511 D UEI.SmartControl: QSPHttpClient.post: com.uei.quicksetsdk.skb
04-04 11:01:45.918  3896  4192 D UEI.SmartControl: --- Config changed event: <config changed="2" source="auto_discover"/>: com.uei.quicksetsdk.skb
04-04 11:01:45.918  3896  4192 D UEI.SmartControl: --- Config changed: auto lookup: com.uei.quicksetsdk.skb
04-04 11:01:45.919  3896  4192 D UEI.SmartControl: +++++ use default remote : 1 -> 2: com.uei.quicksetsdk.skb
04-04 11:01:45.920  3896  4192 D UEI.SmartControl: -------- Creating new Blaster...: com.uei.quicksetsdk.skb
04-04 11:01:46.044  3896  4192 D UEI.SmartControl: Remote registered to UAPI now: com.uei.quicksetsdk.skb
04-04 11:01:46.045  3896  4192 D UEI.SmartControl: Sync up devices...: com.uei.quicksetsdk.skb
04-04 11:01:46.052  3896  4192 D UEI.SmartControl: New QSP Device: STB - Host STB - ffff.ffff.ffff.ffff: com.uei.quicksetsdk.skb
04-04 11:01:46.052  3896  4192 D UEI.SmartControl: New QSP Device: STB - Host STB: com.uei.quicksetsdk.skb
04-04 11:01:46.053  3896  4192 D UEI.SmartControl: devices count = 1: com.uei.quicksetsdk.skb
04-04 11:01:46.053  3896  4192 I UEI.SmartControl: $$$$$$ Set Host P.A.: ffff.ffff.ffff.ffff: com.uei.quicksetsdk.skb
04-04 11:01:46.054  3896  4192 D UEI.SmartControl: Done sync up devices: com.uei.quicksetsdk.skb
04-04 11:01:46.056  3896  4192 D UEI.SmartControl: Store user data: saved successful: com.uei.quicksetsdk.skb
04-04 11:01:46.061  3896  4192 I UEI.SmartControl: notifyAllClients: com.uei.quicksetsdk.skb
04-04 11:01:46.062  3896  4192 D UEI.SmartControl: Host physical address has changed:  -> ffff.ffff.ffff.ffff: com.uei.quicksetsdk.skb
04-04 11:01:46.096  3896  4192 D UEI.SmartControl: TV type:    : com.uei.quicksetsdk.skb
04-04 11:01:46.098  3896  4192 D UEI.SmartControl: TV brand:   : com.uei.quicksetsdk.skb
04-04 11:01:46.102  3896  4192 D UEI.SmartControl: TV codeset: : com.uei.quicksetsdk.skb
04-04 11:01:46.103  3896  4192 D UEI.SmartControl: --- Current Config Value: 8: com.uei.quicksetsdk.skb
04-04 11:01:46.114  3896  4192 D UEI.SmartControl: --- New Config Value: 9: com.uei.quicksetsdk.skb
04-04 11:01:46.116  3896  4192 D UEI.SmartControl: --- New config: a8 72 ca 96 09 00 00 00 : com.uei.quicksetsdk.skb
04-04 11:01:46.116  3896  4192 D UEI.SmartControl: getDevices - _devices: 0 _ueiDevices: 0 _curUeiDevices: 0 devices:0: com.uei.quicksetsdk.skb
04-04 11:01:46.117  3896  4192 D UEI.SmartControl: -----updateConfigurationTimestamp: com.uei.quicksetsdk.skb
04-04 11:01:46.119  3896  4192 D UEI.SmartControl: +++++ use default remote : 1 -> 2: com.uei.quicksetsdk.skb
04-04 11:01:46.120  3896  4192 D UEI.SmartControl: ---- RemoteConfigThread - Adding new RemoteUpdate: 2 - 0: com.uei.quicksetsdk.skb
04-04 11:01:46.126  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  _peripheral is null.: com.uei.quicksetsdk.skb
04-04 11:01:46.131  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:46.731  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  _peripheral is null.: com.uei.quicksetsdk.skb
04-04 11:01:46.732  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:46.975  3896  3896 D UEI.SmartControl: --- Receive Intent: android.bluetooth.input.profile.action.CONNECTION_STATE_CHANGED: com.uei.quicksetsdk.skb
04-04 11:01:46.975  3896  3896 D UEI.SmartControl:   --- monitor intent: android.bluetooth.input.profile.action.CONNECTION_STATE_CHANGED: com.uei.quicksetsdk.skb
04-04 11:01:46.976  3896  3896 D UEI.SmartControl:  >> dumpSkbBTDevices : 1: com.uei.quicksetsdk.skb
04-04 11:01:46.984  3896  3896 D UEI.SmartControl:    SKB list [0]BMM_BA01_B5D, 2, 00:13:7B:3B:6B:5D,  bond : 12, acl : true reconnected : false: com.uei.quicksetsdk.skb
04-04 11:01:46.988  3896  3896 D UEI.SmartControl: BTInpputDevice connection state changed to 2: com.uei.quicksetsdk.skb
04-04 11:01:46.989  3896  3896 W UEI.SmartControl: Query last bonded time of a device which is not stored locally, first boot?: com.uei.quicksetsdk.skb
04-04 11:01:46.989  3896  3896 D UEI.SmartControl: BTInpputDevice connection state changed to CONNECTED and  remote is already paired, start our remote control service: com.uei.quicksetsdk.skb
04-04 11:01:46.993  3896  3896 D UEI.SmartControl:  Start Remote for device 00:13:7B:3B:6B:5D - 1000: com.uei.quicksetsdk.skb
04-04 11:01:46.997  3896  3896 D UEI.SmartControl: ---- sendMessageDelayed delay = 1000 - 10: com.uei.quicksetsdk.skb
04-04 11:01:46.998  3896  3896 D UEI.SmartControl: ---- startRemoteService delay = 1000 - HIDUUIDAvailable: com.uei.quicksetsdk.skb
04-04 11:01:46.999  3896  3896 D UEI.SmartControl: --- UEI BLE Receiver ---: com.uei.quicksetsdk.skb
04-04 11:01:47.279  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  _peripheral is null.: com.uei.quicksetsdk.skb
04-04 11:01:47.283  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:47.836  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  _peripheral is null.: com.uei.quicksetsdk.skb
04-04 11:01:47.837  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:47.998  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 10: com.uei.quicksetsdk.skb
04-04 11:01:47.999  3896  4169 D UEI.SmartControl:  --- initializeBLBGatt ---: com.uei.quicksetsdk.skb
04-04 11:01:48.924  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:48.945  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:49.486  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:49.486  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:49.487  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:49.828  3896  4511 E UEI.SmartControl: Unable to find XML file (2th trial) /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:50.028  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.029  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.029  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.618  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.618  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.619  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:50.830  3896  4511 E UEI.SmartControl: Unable to find XML file (3th trial) /data/btv_home/tmp/hdmi-edid.xml: com.uei.quicksetsdk.skb
04-04 11:01:50.831  3896  4511 D UEI.SmartControl: Sync up devices...: com.uei.quicksetsdk.skb
04-04 11:01:50.832  3896  4511 D UEI.SmartControl: New QSP Device: STB - Host STB - ffff.ffff.ffff.ffff: com.uei.quicksetsdk.skb
04-04 11:01:50.832  3896  4511 D UEI.SmartControl: New QSP Device: STB - Host STB: com.uei.quicksetsdk.skb
04-04 11:01:50.832  3896  4511 D UEI.SmartControl: devices count = 1: com.uei.quicksetsdk.skb
04-04 11:01:50.832  3896  4511 D UEI.SmartControl: Done sync up devices: com.uei.quicksetsdk.skb
04-04 11:01:50.834  3896  4511 D UEI.SmartControl: Store user data: saved successful: com.uei.quicksetsdk.skb
04-04 11:01:50.835  3896  4511 I UEI.SmartControl: notifyAllClients: com.uei.quicksetsdk.skb
04-04 11:01:50.835  3896  4511 D UEI.SmartControl: Host physical address has changed:  -> ffff.ffff.ffff.ffff: com.uei.quicksetsdk.skb
04-04 11:01:50.866  3896  4511 D UEI.SmartControl: TV type:    : com.uei.quicksetsdk.skb
04-04 11:01:50.867  3896  4511 D UEI.SmartControl: TV brand:   : com.uei.quicksetsdk.skb
04-04 11:01:50.867  3896  4511 D UEI.SmartControl: TV codeset: : com.uei.quicksetsdk.skb
04-04 11:01:51.158  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:51.158  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:51.159  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:51.710  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:51.710  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:51.711  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.254  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.254  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.278  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.824  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.825  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:52.858  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.413  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.424  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.424  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.979  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.980  3896  4635 E UEI.SmartControl: ----- BLEDataComm()  Not Ready!!! : com.uei.quicksetsdk.skb
04-04 11:01:53.980  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: BLEDataComm() is NOT connected. retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:54.158  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 11: com.uei.quicksetsdk.skb
04-04 11:01:54.158  3896  4169 D UEI.SmartControl: --- set BLE Peripheral Ready state : true: com.uei.quicksetsdk.skb
04-04 11:01:54.159  3896  4169 D UEI.SmartControl: ---- sendMessageDelayed delay = 2000 - 16: com.uei.quicksetsdk.skb
04-04 11:01:54.523  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 01 13 41 : com.uei.quicksetsdk.skb
04-04 11:01:56.161  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 16: com.uei.quicksetsdk.skb
04-04 11:01:56.161  3896  4169 D UEI.SmartControl: SendStartupSequence() starting: com.uei.quicksetsdk.skb
04-04 11:01:56.162  3896  4169 D UEI.SmartControl: BLE OUT: 06 00 02 00 01 30 09 : com.uei.quicksetsdk.skb
04-04 11:01:56.166  3896  4169 D UEI.SmartControl: BLE OUT: 06 00 03 00 01 30 07 : com.uei.quicksetsdk.skb
04-04 11:01:56.179  3896  4169 D UEI.SmartControl: BLE OUT: 06 00 04 00 01 30 02 : com.uei.quicksetsdk.skb
04-04 11:01:56.191  3896  4169 D UEI.SmartControl: ---- sendMessageDelayed delay = 2000 - 17: com.uei.quicksetsdk.skb
04-04 11:01:56.196  3896  4153 D UEI.SmartControl: BLE RECV: 07 00 f6 00 01 31 09 13 : com.uei.quicksetsdk.skb
04-04 11:01:56.233  3896  4153 D UEI.SmartControl: BLE RECV: 07 00 f7 00 01 e1 07 16 : com.uei.quicksetsdk.skb
04-04 11:01:56.249  3896  4635 D UEI.SmartControl: Response: Length:07; Ops:00; Seq:F7; App:00; OpCode:01; Payload:E1 07 16 : com.uei.quicksetsdk.skb
04-04 11:01:56.253  3896  4153 D UEI.SmartControl: BLE RECV: 13 38 f8 00 01 01 2e 02 46 32 01 00 55 45 38 37 38 49 6e 66 : com.uei.quicksetsdk.skb
04-04 11:01:56.281  3896  4635 D UEI.SmartControl: Success: false: com.uei.quicksetsdk.skb
04-04 11:01:56.283  3896  3911 D UEI.SmartControl: BLE RECV: 06 10 f8 00 00 72 61 : com.uei.quicksetsdk.skb
04-04 11:01:56.337  3896  4635 E UEI.SmartControl: ---- doesQsSessionWork() start/end QSSession fail!!!: com.uei.quicksetsdk.skb
04-04 11:01:56.345  3896  4635 E UEI.SmartControl: ---- RemoteConfigThread: QS Session doesn't work! retry!!! : com.uei.quicksetsdk.skb
04-04 11:01:56.884  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 05 13 41 : com.uei.quicksetsdk.skb
04-04 11:01:56.930  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 f9 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:56.931  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:F9; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:56.934  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:56.939  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 06 13 42 : com.uei.quicksetsdk.skb
04-04 11:01:56.973  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 fa 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:56.975  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:FA; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:56.978  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:56.991  3896  4635 D UEI.SmartControl: ---- doesQsSessionWork(): start/end QSSession work!: com.uei.quicksetsdk.skb
04-04 11:01:56.992  3896  4635 D UEI.SmartControl: getRemoteCodeset() entry: com.uei.quicksetsdk.skb
04-04 11:01:56.993  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 07 13 41 : com.uei.quicksetsdk.skb
04-04 11:01:57.052  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 fb 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.054  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:FB; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:57.054  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:57.134  3896  4635 D UEI.SmartControl: getRemoteCodeset startQSSession() Result: true: com.uei.quicksetsdk.skb
04-04 11:01:57.135  3896  4635 D UEI.SmartControl: BLE OUT: 06 00 08 13 4c 06 05 : com.uei.quicksetsdk.skb
04-04 11:01:57.184  3896  3911 D UEI.SmartControl: BLE RECV: 06 00 fc 13 4d 00 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.229  3896  4635 D UEI.SmartControl: Response: Length:06; Ops:00; Seq:FC; App:13; OpCode:4D; Payload:00 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.229  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:57.284  3896  4635 D UEI.SmartControl: 06 00 fc 13 4d 00 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.376  3896  4635 D UEI.SmartControl: CodesetNameOtvUeikeys Result: 06 00 fc 13 4d 00 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.444  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 09 13 42 : com.uei.quicksetsdk.skb
04-04 11:01:57.664  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 fd 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.667  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:FD; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:57.667  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:57.671  3896  4635 E UEI.SmartControl: java.lang.NullPointerException: Attempt to get length of null array: com.uei.quicksetsdk.skb
04-04 11:01:57.672  3896  4635 D UEI.SmartControl: isRemoteRequiredUpdateBasedOnCodesetname(): true: com.uei.quicksetsdk.skb
04-04 11:01:57.673  3896  4635 D UEI.SmartControl: ---- RemoteConfigThread: 2 - remote requires update...: com.uei.quicksetsdk.skb
04-04 11:01:57.675  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 0a 13 41 : com.uei.quicksetsdk.skb
04-04 11:01:57.709  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 fe 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.711  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:FE; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:57.712  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:57.713  3896  4635 D UEI.SmartControl: BLE OUT: 06 00 0b 13 4b 00 00 : com.uei.quicksetsdk.skb
04-04 11:01:57.825  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:57.826  3896  4635 D UEI.SmartControl: --- RemoteConfigThread: 2 - processing RemoveUnusedRecords SUCCESS: com.uei.quicksetsdk.skb
04-04 11:01:57.918  3896  4635 D UEI.SmartControl: --- RemoteConfigThread: Update Finished: com.uei.quicksetsdk.skb
04-04 11:01:57.918  3896  4635 D UEI.SmartControl: Broadcast config remote succeeded:): com.uei.quicksetsdk.skb
04-04 11:01:57.951  3896  4635 D UEI.SmartControl: Sending new broadcast Intent for Remote BMM_BA01_B5D - 00:13:7B:3B:6B:5D status: 0: com.uei.quicksetsdk.skb
04-04 11:01:57.951  3896  4635 D UEI.SmartControl: Sending new broadcast Intent for Remote status: 0: com.uei.quicksetsdk.skb
04-04 11:01:58.016  3896  4635 D UEI.SmartControl: BLE OUT: 04 00 0c 13 42 : com.uei.quicksetsdk.skb
04-04 11:01:58.101  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 ff 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:58.103  3896  4635 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:FF; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:58.112  3896  4635 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:58.194  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 17: com.uei.quicksetsdk.skb
04-04 11:01:58.195  3896  4169 D UEI.SmartControl: BLE OUT: 04 00 0d 13 41 : com.uei.quicksetsdk.skb
04-04 11:01:58.247  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 00 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:58.250  3896  4169 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:00; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:58.250  3896  4169 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:58.252  3896  4169 D UEI.SmartControl: BLE OUT: 04 00 0e 13 42 : com.uei.quicksetsdk.skb
04-04 11:01:58.300  3896  3911 D UEI.SmartControl: BLE RECV: 05 00 01 13 3f 00 : com.uei.quicksetsdk.skb
04-04 11:01:58.308  3896  4169 D UEI.SmartControl: Response: Length:05; Ops:00; Seq:01; App:13; OpCode:3F; Payload:00 : com.uei.quicksetsdk.skb
04-04 11:01:58.421  3896  4169 D UEI.SmartControl: Success: true: com.uei.quicksetsdk.skb
04-04 11:01:58.422  3896  4169 D UEI.SmartControl: ---- doesQsSessionWork(): start/end QSSession work!: com.uei.quicksetsdk.skb
04-04 11:01:58.427  3896  4169 D UEI.SmartControl: ---- sendMessageDelayed delay = 2000 - 13: com.uei.quicksetsdk.skb
04-04 11:02:00.429  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 13: com.uei.quicksetsdk.skb
04-04 11:02:00.430  3896  4169 D UEI.SmartControl: --- Start readDeviceInfo ---: com.uei.quicksetsdk.skb
04-04 11:02:00.443  3896  6225 D UEI.SmartControl: --- Start reading device info ---: com.uei.quicksetsdk.skb
04-04 11:02:00.496  3896  6230 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.498  3896  6230 D UEI.SmartControl: ----------get DeviceInfo Manufacture name: Universal Electronics, Inc.: com.uei.quicksetsdk.skb
04-04 11:02:00.544  3896  6235 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.555  3896  6235 D UEI.SmartControl: ----------get DeviceInfo Firmware version: com.uei.quicksetsdk.skb
04-04 11:02:00.557  3896  6235 D UEI.SmartControl: ----------get DeviceInfo Firmware name: BL 193??: com.uei.quicksetsdk.skb
04-04 11:02:00.608  3896  6242 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.629  3896  6242 D UEI.SmartControl: ----------get DeviceInfo Hardware: com.uei.quicksetsdk.skb
04-04 11:02:00.669  3896  6242 D UEI.SmartControl: ----------get DeviceInfo HardwareVersion name: 01: com.uei.quicksetsdk.skb
04-04 11:02:00.709  3896  6256 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.715  3896  6256 D UEI.SmartControl: ----------get DeviceInfo SoftwareVersion name: 7050.01.30: com.uei.quicksetsdk.skb
04-04 11:02:00.716  3896  6256 D UEI.SmartControl: ----------Set Remote SoftwareVersion: 7050.01.30: com.uei.quicksetsdk.skb
04-04 11:02:00.769  3896  6259 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.771  3896  6259 D UEI.SmartControl: ----------get DeviceInfo ModelNumber name: UEI BLE RCU: com.uei.quicksetsdk.skb
04-04 11:02:00.819  3896  6262 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:00.821  3896  6262 D UEI.SmartControl: ----------get DeviceInfo SerialNumber name: : com.uei.quicksetsdk.skb
04-04 11:02:00.830  3896  6262 D UEI.SmartControl:  Compare versions: remote = 7050.01.30 <-> new FW = 7003.09.00: com.uei.quicksetsdk.skb
04-04 11:02:00.831  3896  6262 D UEI.SmartControl: --- isFirmwareUpdateAvailable: New FW version is available = 7003.09.00: com.uei.quicksetsdk.skb
04-04 11:02:00.832  3896  6262 D UEI.SmartControl: Sending new broadcast Intent for new FW version: 2 - 7003.09.00: com.uei.quicksetsdk.skb
04-04 11:02:00.841  3896  6262 D UEI.SmartControl: ---- calling readBatteryLevel:: com.uei.quicksetsdk.skb
04-04 11:02:00.850  3896  6262 D UEI.SmartControl: Battery readCharacteristic: true: com.uei.quicksetsdk.skb
04-04 11:02:01.027  3896  6266 D UEI.SmartControl:  --- handleCharacteristicRead: com.uei.quicksetsdk.skb
04-04 11:02:01.029  3896  6266 D UEI.SmartControl: ----------Battery Level: 100: com.uei.quicksetsdk.skb
04-04 11:02:01.030  3896  6225 D UEI.SmartControl: --- Done reading device info ---: com.uei.quicksetsdk.skb
04-04 11:02:01.031  3896  4169 D UEI.SmartControl: BLE Device Info:: com.uei.quicksetsdk.skb
04-04 11:02:01.031  3896  6225 I UEI.SmartControl: reportRemoteDeviceInfo: com.uei.quicksetsdk.skb
04-04 11:02:01.035  3896  4169 D UEI.SmartControl:         Manufacture: Universal Electronics, Inc.: com.uei.quicksetsdk.skb
04-04 11:02:01.037  3896  4169 D UEI.SmartControl:         ModelNumber: UEI BLE RCU: com.uei.quicksetsdk.skb
04-04 11:02:01.043  3896  4169 D UEI.SmartControl:     SoftwareVersion: 7050.01.30: com.uei.quicksetsdk.skb
04-04 11:02:01.048  3896  4169 D UEI.SmartControl:     HardwareVersion: 01: com.uei.quicksetsdk.skb
04-04 11:02:01.049  3896  4169 D UEI.SmartControl:     FirmwareVersion: BL 193??: com.uei.quicksetsdk.skb
04-04 11:02:01.052  3896  4169 D UEI.SmartControl:        SerialNumber: : com.uei.quicksetsdk.skb
04-04 11:02:01.053  3896  4169 D UEI.SmartControl: --- Done readDeviceInfo ---: com.uei.quicksetsdk.skb
04-04 11:02:01.053  3896  4169 D UEI.SmartControl: ---- sendMessageDelayed delay = 6000 - 15: com.uei.quicksetsdk.skb
04-04 11:02:07.058  3896  4169 D UEI.SmartControl: ##### BLEHandler.handleMessage: 15: com.uei.quicksetsdk.skb
04-04 11:02:07.059  3896  4169 E UEI.SmartControl: No valid Zip Ir Record or key map record! : com.uei.quicksetsdk.skb
04-04 11:02:39.548  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:41.440  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:41.924  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:42.116  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:42.311  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:42.489  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:42.685  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:42.895  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:43.311  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:43.871  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:44.066  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:44.277  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:44.499  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:44.695  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:44.966  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:45.144  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:45.459  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:45.911  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:46.173  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:46.364  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:46.543  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:46.827  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:47.635  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:48.356  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
04-04 11:02:50.201  3896  4196 D UEI.SmartControl: File event:8: com.uei.quicksetsdk.skb
alog_normal.txt (30,177 bytes)   

(ALTech) Eric Kim

2019-04-04 15:03

developer   ~0001881

Hi Kerwin,

My STB has HW ECO, but this symptom has been reproduced well.
Please help check Jewoo's logs.

(SW) Kerwin Chen

2019-04-08 10:47

developer   ~0001894

Hi Eric and Jewoo,

Is this issue 100% reproducible by AC power cycle ?
I have tried but not able to reproduce.

From the log, I see BT stack fail to set report data to kernel.
So that keyevent is not sent to Android Framework.

(ALTech) Eric Kim

2019-04-08 11:26

developer   ~0001899

Hi Kerwin,

It's not that this issue has been getting reproduced at all times, but the occurrence frequency is high.
So please let us know if you need any logs more.

(SW) Kerwin Chen

2019-04-10 14:32

developer   ~0001963

Hi Eric,

Please provide log with BT trace level 5, thanks !

(ALTech) Eric Kim

2019-04-10 15:41

developer   ~0001966

Hi Kerwin,

Reproduced this issue with BT trace level 5.
STB is in BT connection state and RCU is in BT mode as well, but no key has been operated.
Please check it.
log.zip (471,080 bytes)

(ALTech) Eric Kim

2019-04-10 18:14

developer  

log_ac power.zip (1,731,104 bytes)

(ALTech) Eric Kim

2019-04-10 18:14

developer   ~0001973

Hi Kerwin,

The previous log doesn't seem to include BT trace level 5, so updated the new log, please find it.

(ALTech) Eric Kim

2019-04-15 08:56

developer   ~0001995

Hi Kerwin,

Please update your review result and the current progress status.

(SW) River Wong

2019-04-16 15:33

developer   ~0002011

Hi Eric,

We are still debugging this issue, but we have some progress on finding the possible root causes for this issue.
We are trying to fix it. We will inform you if we get any further progress.

(SW) Jacky Chiang

2019-04-17 14:03

manager   ~0002063

We will have a solution and release this fix in 4/22 release.

(ALTech) Eric Kim

2019-04-23 14:19

developer   ~0002147

Hi Jacky,

V15.503.13 released on 4/22 has still the same issue.
Please check it.

(ALTech) SY Yoon

2019-04-24 00:06

developer   ~0002161

Dear Jacky,
I have question about this issue.
I tested with STB that is written BT MAC address.
It successed more than 5 trial.
Is it related to BT Mac address ?

(SW) River Wong

2019-04-24 12:50

developer   ~0002167

Last edited: 2019-04-24 12:50

Hi Yoon,

It is not related to BT MAC address. We can still see this issue after written BT MAC address.
V15.503.13 does not fix this issue completely, it sill has possibility to see this issue.
We are working on this issue now to find a best solution.

(ALTech) Jewoo Lee

2019-04-24 18:19

developer   ~0002172

Hi River,
Could you provide the target schedule to fix this issue?
We will weekly have the issue review meeting with one of SKB's decision maker soon, and need this.
Thank you.

(SW) River Wong

2019-04-29 15:15

developer   ~0002261

This issue is fixed in next release V15.502.16.

(ALTech) Eric Kim

2019-04-29 15:29

developer   ~0002265

Hi River, Jim, and Kerwin,

Thanks for your efforts.
Could you please share the fixed version with me in advance? I'd like to verify the version in advance to save the development time due to side-effect.
Please help to share it.

(ALTech) Jewoo Lee

2019-04-29 15:57

developer   ~0002271

Hi River,
There is another issue which is similar with this issue on JIRA.
Can this issue occur with another type of BT device like BT headset, and your solution is valid on this as well?

(SW) River Wong

2019-04-29 17:27

developer   ~0002285

Hi Jewoo,

This fix is only for UEI RCU device. It is related to BT "BLE" timing issue.
But BT headset device is related to BT "Classic", so I do not think this solution can fix that.
Could you share more information about the issue that you see in another type of BT device (or create a new mantis issue for it)?
If you are talking about NUGU speaker issue in https://mantis.cnsbg.foxconn.com/vaas/view.php?id=625, we believe it is related to BT MAC is not burned.
Please make sure the devices you tested have correct BT MAC first.

(SW) River Wong

2019-04-30 12:00

developer   ~0002305

Last edited: 2019-04-30 12:20

The root cause of this issue is BLE HID Report Map is not collected completely when we do some BLE configurations form upper layer service.
To solve this issue, we change it in BT stack to do the BLE configurations after making sure HID Report Map was collected completely.

(ALTech) Eric Kim

2019-04-30 15:16

developer   ~0002328

Hi River and Kerwin,

Thanks for clarifying the root cause and the change description.
Verified it with r15a version that a solution for this issue is included, and the test result is OK.
You can close it.
Thanks for your efforts.

Issue History

Date Modified Username Field Change
2019-04-03 10:40 (ALTech) Jewoo Lee New Issue
2019-04-03 10:40 (ALTech) Jewoo Lee Status new => assigned
2019-04-03 10:40 (ALTech) Jewoo Lee Assigned To => (SW) Kerwin Chen
2019-04-03 10:40 (ALTech) Jewoo Lee File Added: alog.txt
2019-04-03 10:40 (ALTech) Jewoo Lee File Added: btsnoop_hci.log
2019-04-03 10:41 (ALTech) Jewoo Lee Issue Monitored: (ALTech) SY Yoon
2019-04-03 10:41 (ALTech) Jewoo Lee Issue Monitored: (ALTech) Eric Kim
2019-04-03 15:02 (SW) Kerwin Chen Note Added: 0001858
2019-04-04 09:03 (ALTech) Jewoo Lee Note Added: 0001871
2019-04-04 09:29 (ALTech) Jewoo Lee Note Added: 0001873
2019-04-04 10:16 (ALTech) Jewoo Lee File Added: btsnoop_hci_normal.log
2019-04-04 10:16 (ALTech) Jewoo Lee File Added: alog_normal.txt
2019-04-04 10:16 (ALTech) Jewoo Lee Note Added: 0001875
2019-04-04 15:03 (ALTech) Eric Kim Note Added: 0001881
2019-04-08 10:47 (SW) Kerwin Chen Note Added: 0001894
2019-04-08 11:26 (ALTech) Eric Kim Note Added: 0001899
2019-04-10 14:32 (SW) Kerwin Chen Note Added: 0001963
2019-04-10 15:41 (ALTech) Eric Kim File Added: log.zip
2019-04-10 15:41 (ALTech) Eric Kim Note Added: 0001966
2019-04-10 18:14 (ALTech) Eric Kim File Added: log_ac power.zip
2019-04-10 18:14 (ALTech) Eric Kim Note Added: 0001973
2019-04-10 19:52 (SW) Jacky Chiang Issue Monitored: (SW) River Wong
2019-04-15 08:55 (ALTech) Eric Kim Issue Monitored: (SW) Jacky Chiang
2019-04-15 08:56 (ALTech) Eric Kim Note Added: 0001995
2019-04-16 09:27 (SW) Jim Chen Assigned To (SW) Kerwin Chen => (SW) River Wong
2019-04-16 15:33 (SW) River Wong Note Added: 0002011
2019-04-17 14:03 (SW) Jacky Chiang Note Added: 0002063
2019-04-18 18:12 (ALTech) Jewoo Lee Assigned To (SW) River Wong => (ALTech) Jewoo Lee
2019-04-23 09:24 (SW) Kerwin Chen Assigned To (ALTech) Jewoo Lee => (SW) River Wong
2019-04-23 09:24 (SW) Kerwin Chen Issue Monitored: (SW) Logan Hou
2019-04-23 14:19 (ALTech) Eric Kim Note Added: 0002147
2019-04-23 14:19 (ALTech) Eric Kim Issue Monitored: (SW) Kerwin Chen
2019-04-24 00:06 (ALTech) SY Yoon Note Added: 0002161
2019-04-24 12:50 (SW) River Wong Note Added: 0002167
2019-04-24 12:50 (SW) River Wong Note Edited: 0002167
2019-04-24 18:13 (ALTech) Jewoo Lee Tag Attached: BFS-102
2019-04-24 18:19 (ALTech) Jewoo Lee Note Added: 0002172
2019-04-25 12:27 (ALTech) Jewoo Lee Relationship added has duplicate 0000661
2019-04-25 12:28 (ALTech) Jewoo Lee Relationship deleted has duplicate 0000661
2019-04-29 10:31 (ALTech) Jewoo Lee Tag Attached: BFS-159
2019-04-29 15:15 (SW) River Wong Status assigned => resolved
2019-04-29 15:15 (SW) River Wong Resolution open => fixed
2019-04-29 15:15 (SW) River Wong Note Added: 0002261
2019-04-29 15:15 (SW) River Wong Assigned To (SW) River Wong => (ALTech) Jewoo Lee
2019-04-29 15:26 (ALTech) Eric Kim Issue Monitored: (SW) Jim Chen
2019-04-29 15:29 (ALTech) Eric Kim Note Added: 0002265
2019-04-29 15:57 (ALTech) Jewoo Lee Note Added: 0002271
2019-04-29 17:27 (SW) River Wong Note Added: 0002285
2019-04-30 12:00 (SW) River Wong Note Added: 0002305
2019-04-30 12:20 (SW) Jacky Chiang Note Edited: 0002305
2019-04-30 15:16 (ALTech) Eric Kim Note Added: 0002328
2019-04-30 17:45 (SW) River Wong Status resolved => closed